Live Chat, Social Media Or Phone? Which Do You Prefer For Customer Support?

I'm not normally an impatient person, but I can't think of anything that can be more of a time suck than being placed on hold by a company's customer support department for long periods of time, often leading to my disconnecting because I have run out of time and patience.  You know you are in …

Am I The Only Boomer Not “Feelin” Airbnb?

Have You Embraced The Trendy Airbnb Lodging Accommodations For Your Leisure Travel?  Would You Open Your Home As A Host? Let me preface my story by saying I'm often an early adopter of new products and services.  I ordered my children's holiday toys online before it was a trend, or even reliable.  I jumped into …

Connecting Generations Through Food

I don't know whether it's the anticipation of fall and the holiday season, or the recent havoc wreaked by Hurricane Harvey on families on the Texas Gulf Coast, or a combination of both, but I've been thinking a lot about comfort foods, preserving family recipes (many may have been lost in the hurricane), and the …

Hire Women Your Mom’s Age – The New York Times 

There’s something haywire about how women are expected to crunch our most celebrated achievements into a timetable that frequently lasts fewer than 20 years. Find a partner. Raise some chicks. Zoom to the top of your field. Check each box by 50. We may mistake this Acela for our life until it whooshes past, stranding …

Post Charlottesville, Doing Nothing Isn’t An Option For Millennials Or The Rest Of Us

I'm still trying to process what happened in Charlottesville, the president's response, and how these events will impact our youngest generations.   As an African-American baby boomer, with parents and grandparents who were active in the civil rights movement and who experienced the impact of racism for much of their lives, I know they expected their …

Generation Z Goes To College

It's back to school time, and my youngest nephew is among the thousands of young people heading off to college.  My nephew was born in 1999, a year that conjures up great memories for me, including our family vacation to Disney World, and Prince's popular song lyrics.  It had never occurred to me until recently that …

Props To Generation X for Quietly Changing Society

Are you a member of Generation X?  If not, I'm sure they are among your co-workers, friends, and family.  Look around you. Gen X'ers are turning 50 in large numbers, and they are celebrating big time with extravagant birthday parties and lots of friends.  While this small generation ( born between 1965 and 1981) has …

Want To Stay Employable? Stay Relevant. [Sharing My Journey]

Boomers: Do you want or need to stay in the job market a while longer?  Whether you plan to work full-time, part-time, free-lance, or have other workplace related goals, staying relevant is the key to being competitive with Millennials. No matter the industry, workers can demonstrate their value by staying up-to-date on relevant advances, not …